About
Built by someone who has done the work
Customer service leadership first, then SEO, digital marketing, and data. Together they make automations that work in real businesses.
Customer service and team leadership
I spent a decade in English-language, phone-based customer service and team leadership, supporting major North American accounts. I know what good customer handling looks like, and what happens when it goes wrong.
SEO, digital marketing, and data
For more than a decade I have run SEO, digital marketing, and data processing for brands in finance, home services, and food and beverage. I know what moves rankings and how to measure it.
Why automation
Both careers taught me the same lesson: most of the work is repeatable. I build AI automations that handle the repeatable parts and leave the judgment calls to people.
Tools I work with
Languages
Fluent in English and Tagalog. I also speak Ilocano, with basic Mandarin and Cantonese.
I work from Taiwan, so US and European clients get a team member working while they sleep.
Let's talk about your site
Send your website and I'll reply with a short first look.